1. Acceptance of Terms
These Terms & Conditions apply to bookings and services provided by Rajasthan Travel With Driver, including private car rental with driver, sightseeing, transfers, multi-day tours and booking assistance. A person making a booking confirms that they are authorised to accept these terms for all travellers included in the booking.
2. Booking and Confirmation
An enquiry, quotation or tentative hold is not a confirmed booking. A booking becomes confirmed only when the required advance has been received and our team sends written confirmation by WhatsApp or email. Please check names, travel dates, pickup details, route, vehicle category, inclusions and exclusions immediately.
3. Prices and Payments
Prices are based on the itinerary, travel dates, vehicle category, passenger count and inclusions stated in the quotation. Unless specifically included, fares may exclude monument tickets, guides, meals, accommodation, tolls, parking, state taxes, safari permits, airport entry, driver night allowance and personal expenses.
Any balance payment must be made according to the confirmed schedule. Bank, card, payment gateway and currency conversion charges may be payable by the customer.
4. Changes to Booking
Requests to change dates, route, pickup point, vehicle, passenger count or itinerary are subject to availability and may change the price. Additional kilometres, hours, nights, waiting time or services requested during travel may be charged separately.
5. Cancellation and Refunds
Cancellations and refunds are governed by our Cancellation & Refund Policy and any special terms written in the booking confirmation. Third-party hotel, safari, ticket and permit charges may be non-refundable.
6. Vehicle and Driver Terms
- The vehicle category will be provided as confirmed; a comparable replacement may be used if the assigned vehicle becomes unavailable.
- Passenger and luggage limits must be respected for safety and legal compliance.
- Smoking, illegal substances, dangerous goods and conduct that may damage the vehicle are prohibited.
- The driver will follow applicable traffic, duty-hour and safety rules. Customers may not pressure the driver to speed, drive unsafely or violate the law.
- Air-conditioning may be restricted on steep hill roads or when required for vehicle safety.
7. Customer Responsibilities
Customers must provide accurate contact, pickup and passenger information; arrive on time; carry valid identification; keep valuables secure; and follow local laws, hotel rules, monument rules and permit requirements. The customer is responsible for damage caused by deliberate, negligent or improper conduct by anyone in their group.
8. Hotels, Safaris, Guides and Third Parties
When we assist with hotels, safaris, guides, tickets or activities, those services may be supplied by independent third parties. Their availability, rules, cancellation policies and service standards also apply. We will assist with coordination but are not the owner or operator of third-party services unless expressly stated.
9. Delays, Route Changes and Missed Services
Travel times are estimates. Traffic, weather, road closures, vehicle checks, local events, security restrictions and attraction queues may affect the itinerary. We are not responsible for missed flights, trains or independently booked services where insufficient travel time was allowed.
10. Force Majeure
We are not liable for failure, delay or change caused by circumstances beyond our reasonable control, including natural disaster, severe weather, strike, curfew, epidemic, government action, road closure, political disturbance, accident, permit suspension or attraction closure. Reasonable assistance will be offered, but extra costs may be payable by the customer.
11. Liability
To the extent permitted by applicable law, our responsibility is limited to services directly provided by us and to the amount paid for the affected service. We are not liable for indirect or consequential loss, loss of valuables, personal decisions, third-party acts or events beyond our control. Nothing in these terms excludes liability that cannot lawfully be excluded.
12. Right to Refuse or End Service
We may refuse or end a service without refund where a traveller behaves abusively, threatens safety, carries illegal items, repeatedly violates laws or causes serious risk to the driver, vehicle, suppliers or other persons. Reasonable costs arising from such conduct may be charged to the customer.
13. Website Content and Intellectual Property
Website text, branding, design and original media are owned by or licensed to Rajasthan Travel With Driver. They may not be copied, republished or commercially used without written permission.
14. Privacy
Our handling of personal information is explained in our Privacy Policy & Disclaimer . By contacting us through phone, WhatsApp, email or a website form, you agree that we may use the supplied information to respond and manage your booking.
15. Governing Law and Disputes
These terms are governed by the laws of India. The parties should first attempt to resolve any dispute through direct written communication. Subject to applicable consumer law, courts having jurisdiction in Jaipur, Rajasthan will have jurisdiction.
16. Contact Us
Rajasthan Travel With Driver
Plot No. 71, Annu Vihar, Gokulpura, Jhotwara, Jaipur, Rajasthan 302012
Phone / WhatsApp:
+91 78500 44731
Email:
info@rajasthantravelwithdriver.com